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FAQ PRODUCTS PRODUCTION SYSTEM
FAQ
Company related
How to contact us?
Contact us by email at quest@huoerinc.com or phone +86 137 0190 7060
Whether HUAIN is the manufacturer?
Yes, we are the right manufacturer.
Whether HUAIN provide with custom development?
Yes, we provide tailor made service. For more information, you could refer our catalogues, or contact our sales for more assistance.
What HUAIN need to know before making the design?
Please make sure that you have the real samples 3D shell of the original products.
Whether HUAIN accept to sign the NDA?
Yes, for sure.
How to get samples?
If you could accept our present samples, then it would be free of charge. For some special made samples, it would be chargeable as per the real cost.
Whether need to pay for the freight charge?
Unless the freight is included into the sample charges, normally the freight would be marked as collected.
What is the MOQ for every order?
HUAIN did not have the limit on the quantity. But please be aware that the more you order, the less prices available.
Whether the molded pulp packaging could be easily recycled?
Yes! You can easily recycle our molded pulp packaging with paper and cardboard packaging via residential and commercial recycling service.
Whether HUAIN sell the products internationally?
Yes, we do.
Can I order online?
Yes. As the 12 year golden supplier, HUAIN accept the trade assurance order via Alibaba.
When you can receive the feedback?
Our sales normally will be back to you within 24 hours, and prompt response will be available if we are in the working time.
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